Website Monitoring Policy

Application Performance

Frequency: Monthly

The performance and availability of the application are monitored using the tool www.monitor.us. This tool provides daily-generated status reports, which users can receive on their email IDs within 24 hours.

Tool Used: http://www.monitor.us/

Website Availability & Performance

Frequency: Monthly

To ensure high availability and smooth functioning of the website, various servers including web and database servers are periodically monitored.

Tool Used: https://tools.pingdom.com

Hyperlink Accuracy

Frequency: Quarterly

Process: While uploading content from the concerned department, the hyperlinks posted on the page are checked. The administrator visits all the pages monthly and verifies hyperlinks for accuracy. The results are then shared with the respective uploading division.

Tools Used: Manual

Log Record: Logs are maintained for audit purposes.

Presence on National Portal

Frequency: Quarterly

Process: The administrator visits the national portal monthly to check the presence of relevant information and content/details of the Department of Information & Public Relations, Government of Uttar Pradesh. The Web Information Manager must register all relevant documents with the national portal and is advised to visit www.india.gov.in. They should ensure that all citizen services, forms, documents, and schemes are registered in the relevant repository on the national portal. Communication through various means like email, letters, etc., is advised with the national portal administration to keep services and schemes updated.

Broken Link Check

Frequency: Quarterly

Broken links on the website are checked quarterly using the W3C developer tool “Link Checker” as well as by checking “Page Not Found” errors. These errors are reported to the Web Information Manager (WIM), who assigns them to the developer for immediate resolution. Dead links are also checked and promptly removed from the website. Both internal and external URLs are verified bi-weekly.

Tools Used: Link Checker

Log Record: Logs are maintained in the admin panel for audit purposes.

Feedback

For details, please refer to Section B.12

About Us

For details, please refer to Section B.10

Tenders and Recruitment

For details, please refer to Section B.11

Virus Scanning Mechanism

For details, please refer to Section B.13

Backup, Storage/Restoration Corruption Policy

For details, please refer to Section D

Log Maintenance Policy

We only maintain records of the tools mentioned in the above section. Apart from that, we do not retain any log history. For content and updates, please refer to sections 5.2.1 and 5.2.3.